04.01.2017
Open eGovernment practices in all EU Member States make public services more collaborative, efficient and inclusive
« In a digital single market, public services should be digital, open and cross-border by design. As part of the eGovernment Action Plan, public administrations and public institutions should be providing borderless user-friendly and end-to-end digital public services to all citizens and businesses by 2020. Two Commission studies highlight how collaborative and digitally-based Open eGovernment Services (OGS) can enhance transparency and responsiveness in citizens’ dealings with administration, build trust across sectors and provide better public services. (…) »
source > ec.europa.eu, 20 décembre 2016
