University of Cambridge: Futurelib

« Snapshot. A cultural probe study exploring the research and information behaviour of postdocs and PhD students at the University of Cambridge.
Futurelib is an innovation programme exploring the future role of academic libraries within the University of Cambridge. It employs ethnographic research methods and human-­centred design techniques to examine the current user experience (UX) of libraries and draws on the skills of librarians from around the institution to test new service. (…) »

source > futurelib.files, Andy Priestner, David Marshall, septembre 2016