Librarians prevalent in use of social media

« … What’s next for the research?

A planned web-based resource to be released over the coming months will provide further focus on themes raised by the white paper, such as measuring impact, using social media as a customer service tool, and how it is used regionally (e.g. in Africa and south-east Asia).

If you would like to help contribute to this further research, have a comment to make about the white paper, or would like to share your experience of using social media in your library, get in touch with us at

The white paper can be accessed online for free, along with accompanying top level data, infographic visualisations of key findings, video presentations and more. See for more details (…) »

source > researchinformation, Jodie Bell, mars 2015