« … What’s next for the research?
A planned web-based resource to be released over the coming months will provide further focus on themes raised by the white paper, such as measuring impact, using social media as a customer service tool, and how it is used regionally (e.g. in Africa and south-east Asia).
If you would like to help contribute to this further research, have a comment to make about the white paper, or would like to share your experience of using social media in your library, get in touch with us at email@example.com.
The white paper can be accessed online for free, along with accompanying top level data, infographic visualisations of key findings, video presentations and more. See http://bit.ly/socialmediatf for more details (…) »