05.05.2025
Test implementation of user-centered quality evaluation on selected services
« This milestone report (MS10) presents the validation of the User-Centred Quality Framework (UCQ-FRAME) within the OPERAS-PLUS project. The framework has been applied to the GoTriple discovery platform, a core service within the OPERAS infrastructure. Developed in accordance with ISO 9241 standards and human-centred design principles, UCQ-FRAME was evaluated using a triangulated approach combining heuristic evaluation (HE), moderated usability testing (MUT) and unmoderated remote usability testing (URUT). (…) »
